我需要等多久時間才能收到 Derila 枕頭？

At Derila we strive to provide a seamless shopping experience for our valued customers. We are proud to operate from several strategically located main warehouses in the USA, Canada, Europe, and Asia. On average, you can expect to receive your order within approximately 4 to 5 working days from the date of purchase. Please keep in mind that shipping times may vary slightly depending on your specific location and any unforeseen circumstances, but rest assured, we work diligently to get your ergonomic memory foam pillow to you as quickly as possible. If you have any further questions or need assistance with your order, our customer support team is always here to help!

哪顆枕頭最適合我的睡姿？

The Derila Memory Foam Ergonomic Pillow is the result of extensive research and product development focused on creating a versatile pillow for a variety of sleeping positions. Because sleep preferences can vary from person to person, Derila is designed to provide adaptable comfort and support for different sleep styles. Through careful testing and thoughtful design, we created a pillow that contours to the sleeper’s shape and helps promote a more comfortable sleeping experience. With Derila, you’re choosing a pillow developed with a strong focus on comfort, quality, and everyday usability.

如何清洗我的 Derila 枕頭？

我們的枕頭由全新材料製成，專門為您的枕頭生產，因此，新枕頭不需要在拿到後立即清洗。如果您想要清洗，還請您遵循以下指示：

可拆卸枕頭套
清洗：用冷水輕柔循環洗滌。請勿使用柔軟精或漂白劑。 乾燥：低溫烘乾。確保枕頭套在使用前完全乾燥。

內枕套
清洗：用安全別針固定拉上的拉鍊，確保在清洗過程中不會拉開露出記憶泡棉。用冷水輕柔循環洗滌。請勿使用柔軟精或漂白劑。乾燥：一次請只烘一顆枕頭。低溫烘乾直到內枕完全乾燥再使用。這可能需要重複數次，具體因個人洗衣機和烘乾機不同而異。

你們有打算推出寵物產品系列嗎？

很高興得知我們 Derila 的枕頭為您的家庭與您的可愛貓咪帶來快樂！我們目前沒有針對寵物產品系列的具體規劃，但我們也樂見我們的枕頭成為您家毛孩心中安穩舒適的窩。我們主要還是著重在為人提供優質的人體工學記憶泡棉枕頭，讓大家享受到寧靜的睡眠體驗。我們很感謝您的熱情和貓貓對我們產品的喜愛，我們往後繼續探索新的產品可能性時會謹記您的回饋。

我的包裹是真空密封的。包得很好，但為什麼要這樣？

真空密封包裝的原因是確保產品在運輸過程中保持最佳狀態。它有助於產品在送達您手中前，免受灰塵、濕氣和潛在損壞的影響，並維持在出廠狀態與品質。這只是我們為了為尊貴的客戶提供最佳產品而採取的額外措施之一。